Microsoft 365 Copilot Mastery For Workplace Productivity

INTRODUCTION

This 2‑day programme provides a comprehensive, hands‑on learning experience for employees to fully adopt Microsoft 365 Copilot across their daily workflows. Participants learn how Copilot enhances communication, data analysis, document creation, presentations, meetings, and cross‑departmental collaboration.

Day 1: Foundations, prompting mastery, and core Microsoft 365 apps

Day 2: Data, Teams, role‑based use cases, workflow automation, and capstone project

Participants will practise applying Copilot to scenarios relevant to Sales, Finance, Human Resources and other business functions. By the end of the programme, participants will be able to use Copilot more confidently to improve communication, reporting, analysis, content development and daily productivity.

Objective:
  • Explain Microsoft Copilot’s capabilities, limitations and workplace applications.
  • Apply responsible AI practices when using Copilot for business activities.
  • Construct effective prompts using role, task, context, constraints and output requirements.
  • Use Copilot to draft, rewrite, summarise and organise workplace information.
  • Apply Copilot in Word, Outlook, Teams, PowerPoint and Excel.
  • Analyse business data and generate formulas, charts, trends and management insights.
  • Create and improve business presentations using AI-assisted workflows.
  • Produce basic content concepts, messages and visual briefs.
  • Apply Copilot to Sales, Finance, Human Resources and other departmental workflows.
  • Use advanced prompting and prompt chaining to complete multi-step assignments.
  • Review Copilot-generated outputs for accuracy, relevance, confidentiality and brand suitability.
  • Develop reusable prompts and workflows for daily workplace application.
Methodology:

This programme uses a practical, hands-on and application-focused approach.

Methodology Components:
  • Short facilitator-led explanations of Copilot concepts and business applications
  • Live demonstrations using Microsoft 365 applications
  • Guided, step-by-step Copilot workflows
  • Hands-on exercises for each major module
  • Prompt-writing and prompt-improvement activities
  • Department-based business scenarios
  • Virtual discussions, polls and breakout activities
  • Individual and group application exercises
  • A final Copilot productivity workflow challenge
  • Interactive question-and-answer sessions
Target Audience:

Managers, executives and team leaders

 

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