Through our comprehensive training program, at the end of the training session the participants will be able to:
- Learn how to package their image brilliantly with strategic grooming
- Identify elements to positive impression management
- Use the power of the right professional image to gain success
- Understand the principals of customer service excellence and recognizing the barriers to the delivery of outstanding customer service.
This training programme is structured to be lively and interesting as we learn the best in moments of enjoyment. It also flows with the participants’ needs and wants. The training methods we apply in our program are such as using the video clips, role-plays, demonstrations, games as well as lecturing.
Executives, Assistant Managers, Managers and above.