EQ Centered Leadership

INTRODUCTION

Today’s leaders who successfully lead their teams to sustainable business victory have one thing in common – They are EQ centered in their leadership.

The ability to navigate your team through business challenges and manage your customer base’s emotions will set your organization head and shoulders apart from your competitors.

Through skill building exercises, and group discussion, The Art of EQ for Leadership will provide you with the opportunity to identify your own challenges in maintaining positive environments and collaborative relationships as well as overcoming resistance and negativity.

This high impact 2 day will help achieve an understanding of how emotions shape who we are, how we relate to others and how to improve relationships.

Participants will leave with tools that shine a light on what their EQ is and how to use it to great effect for leadership.

 

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OBJECTIVES
  • The importance of EQ in creating an engaged, successful, productive team
  • Various elements of emotional intelligence
  • Managing stakeholder expectations
  • Dealing with competing demands in an emotionally intelligent way
  • Crisis management with emotional intelligence
  • Managing ANGER and tools to control emotions and calm situations down
  • A model to guide your responses to difficult and challenging situations
  • The ability to self-motivate while tempering negative responses
  • Team communication skills for running effective meetings, decision-making and creative problem-solving
  • One-on-one communication skills for constructive feedback and conflict management
  • The opportunity to practice applying tools and skills through individual and group exercises
  • The confidence to deal with resistance and negativity
  • The ability to demonstrate leadership qualities that promote trust, motivation, and commitment to results – enhance leadership approaches
  • Skills in “outcome thinking”
TARGET AUDIENCE

Assistant Managers, Managers, Senior Managers, Top Management

METHODOLOGY
  • Role play
  • Evaluation, for example, tests
  • Simulating real world challenges
  • Group discussions,
  • Sharing of ideas and wins
  • Individual and team breakout sessions for brainstorming and ideas generation
  • Self reflection interventions to determine corrective action for improvement
  • Active involvement in experiential simulation.

 

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