Building Positive Influence: Effective Personal & People Management


Managers, supervisors, team leaders, project leaders all need to have skills that positively influence themselves and employee relationships. A leader with poor people management skills can be insidious for a business. It leads to top performers leaving the company after only a short period of time, unsatisfied customers, and unaddressed problems. And that’s only the beginning. Unengaged and unproductive workers cost companies millions of dollars every year. Eventually, those workers simply remove themselves from the business and the cycle continues.

This Personal and People Management course is designed to help you improve your professional skills and help you achieve goals both professionally and personally. This training is intended to improve your future, by expanding professional skills sets: Make the right decisions. Communicate with clarity. Prioritise and delegate the right task. Solve problems and handle conflict situations. Improve self-confidence and inspire others.

On this course you will improve your abilities in six essential skill sets:
Goal setting, use of precise and accurate language, planning, and prioritisation. Conflict management. Emotional management. Inspiring others.

Even though other people and the environment affect your results, by far the most powerful force in your life is yourself. If you will change, everything will change for you. If you decide to improve yourself by expanding your skills and knowledge, then you will achieve huge benefits for yourself, your organisation, and your family. The best investment you can make is to invest in yourself.

Employee loyalty is one of the most valuable assets a company has. Loyal employees are your loudest brand ambassadors, and they will often go the extra mile. But remember, loyalty is a two-way street. Once an employee becomes checked out, they won’t go the extra mile, they won’t take measures to solve problems, and they will eventually treat your customers the same way they’ve been treated.


  • Realistically assesses own strengths and areas of improvement and their impact on others relative to the requirements of the work and the team.
  • Seeks and effectively uses feedback from others to assess and improve own performance as well as team performance.
  • Display and manage Time Management effectively.
  • Seeks to improve their performance and takes corrective actions to remedy any shortfalls identified.
  • Provide constructive feedback using clear positive language.
  • Takes full responsibility for achievements and shortfalls.
  • Perseveres in the face of performance obstacles for the achievement of work/team objectives.
  • Consistently chooses ethical courses of action for workplace behavior.
  • Displays reliability, conscientiousness towards Career Development.
  • An active learning approach (learning by participation).
  • Sessions are FUN – Practical – Applicable
  • Discuss an idea, concept, or issue
  • Exercises or activities
  • Discuss results and repercussions
  • Create an environment of anticipation and inspiration among the participants

Managers, Senior Managers