Assertiveness Skills Self Confidence

INTRODUCTION

Do you wish you had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict? Do you have trouble saying “no”? Then this program is for you. Assertiveness is not an option for success-minded professionals. That is because as a professional, it is your job to get the best possible results through others day in and day out. To get great results, you need to be authoritative without steamrolling people. It is important for you to make your points powerfully without coming across as a pushy boss. You need to gain cooperation and commitment without being heavy-handed using emotional or psychological tactics and eventually resolve conflicts without losing your cool.

In other words, to be successful in an organization today, you have to be skilled in assertiveness. This one-day Assertiveness training program covers the basics of assertiveness – what it is and the challenges people face when being assertive. You will learn how to communicate in a confident and positive way, with a focus on developing a personal style that will benefit you, your colleagues and your organization.