Managing Relationships With Mindfulness-Based Emotional Intelligence

INTRODUCTION

The best definition of emotional intelligence comes from the two men widely regarded as the fathers of its theoretical framework, Peter Salovey and John D. Mayer. They define emotional intelligence as:

The ability to monitor one’s own and other’s feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing relationships with others. It is considered terribly unprofessional to express emotions while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us.

 

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OBJECTIVES
  • Understand the emotional competence framework and how they contribute to outstanding leadership and managing relationships at the workplace for stellar performance.
  • Identify and recognize the emotions in themselves and in others and to convey and express their emotions accurately to others in order to communicate effectively, and to influence their thinking and match them to their tasks.
  • Understand emotions and their underlying causes and respond effectively to changing situations, styles and relationships at the work place.
  • Manage their emotions to integrate both feelings and thinking for outstanding leadership and managing relationships effectively.
OUTCOMES
  • Self-awareness: knowing one’s emotions, preferences, resources and intuitions.
  • Self-regulation: managing one’s emotions, impulses and resources.
  • Motivation: using emotional tendencies that manage and guide relationships to achieve their goals.
  • Empathy: recognizing and being aware of other’s feelings, needs and concerns.
  • Social and leadership skills: inducing desirable responses in and leading others with adeptness and compassion.
TARGET AUDIENCE

Executives, Assistant Managers, Managers

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