Step-Up! Professional Presence For Secretaries


This holistic training is looking into empowering your staff to create an effective first impression, carrying themselves with poise and confidence and equipping them with the essential business etiquette knowledge which will further empower their work and daily lives and achieve higher performance in today’s highly competitive economic environment

Compass Mind Asia would like to present this proposal that will establish a relationship for support and further enhance your company’s human capital performance.

Step-Up! Professional Presence for Secretaries workshop is a comprehensive training program that equips the secretaries / PA within an organization with the right tools for them to present a polished image.

An individual’s ability to project a confident positive image and communicate effectively in an organization will result in higher productivity and performance, better interpersonal relationships with co-workers, clients and customers, to increased job satisfaction, and not to mention, leaving a positive and powerful lasting impression.

This workshop introduces participants to the key elements and techniques associated with projecting a polished image and effective communication in the workplace.



  • Dress appropriately and tastefully
  • Identify the right cut & style to suit their stature for a pleasing effect
  • Select tasteful colour combination
  • Build a consistent image with organization vision and mission.
  • Influence negotiations with image and relevant body language
  • Enhance confidence in presenting themselves
  • Exercise proper business etiquette
  • Identify key enhancements to brand image
  • Apply techniques to increase visibility presence
  • Able to handle difficult situations and individual under pressure

Our approach strives to be highly interactive, with 90% activity based experiential learning, so that participants grasp new concepts in a fun and safe-learning environment. Our consultants will give an insight to the theories and engage participants in active, interactive discussions.

Participation and interaction of participants will be the key focus to meet the objectives of this course. Course methods will include exercises, role plays, case studies, and multimedia and image props.