Managing Risk & Conflict Management

INTRODUCTION

Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.

OBJECTIVES

  • Have an understanding of the importance of conflict management application
  • Adopt a very practical & logical approach towards conflict management & resolution techniques
  • Develop a matured mindset that will enable effective conflict management
  • Attain a reasonable EQ level
  • Understand and acquire the skills of using prescribed Conflict Management Tools
METHODOLOGY
  • Highly Interactive Session, with a bilateral approach to the subject matter allowing participants to share incidences at respective work locations.
  • Short Video Presentation
  • Mind Mapping and Recap Sessions
  • Workshop Session – Group Activities
  • Ice Breaking / Monotony Breaking Sessions – Purpose of rejuvenating the mind
TARGET AUDIENCES

Non Executives, Executives, Assistant Managers, Managers

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