Relationship Selling: Sales Skills Programme

INTRODUCTION

The sales professional is usually the customer’s first point of contact with an organization.  However, commitment among the non-sales employees of the company, do play a part in contributing to the success and business of the organization. This workshop specifically looks into the importance of sales and at the same time equip themselves with the highly beneficial customer focused sales techniques and applications.  This highly interactive and experiential program is designed using NLP principles to develop a sales mindset to inspire to move beyond their comfort zone to unleash their hidden potentials to outperform themselves in both their professional and personal level even when being in a challenging economy state.

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OBJECTIVES

  • To recognize that sales is a part of nature
  • To appreciate the values of cross selling
  • To learn and see the importance of building customer loyalty
  • To learn the effective techniques of selling
  • To overcome their mental barriers and inspire them to outperform
  • To equip the salesperson with consultative selling skills
  • To learn NLP techniques for closing and handling concerns
METHODOLOGY

Interactive Lecture, Simulation, Feedback, Case Study and Exercise and Activities

TARGET AUDIENCES

Executives, Assistant Managers, Managers

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