EQ (Emotional Intelligence) @ the Workplace – 3 Hours


Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success. It has been shown that Emotional Intelligence or EQ, can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.

Some people have read the classic books on EQ and think the concept is great, but still wonder what it really means in practice for them. A trainer may think, this is great stuff, but how am I supposed to teach it. The Emotional Intelligence course presented here aims to satisfy both sets of needs.

The best way to learn Emotional Intelligence (EQ) is through group interactions and in a controlled environment such as a training course. This course is designed to cover critical competencies within EQI and train the delegates to become much more skilled in EQ. Questionnaires, individual exercises, group practical,s and home exercises are provided to make sure the delegates get all-around training and can immediately benefit from the skills.

You, your staff, and your teammates can hugely benefit from the information, methods, and skills provided in this course. The EQ course can pay huge dividends later on especially in situations where your team is under stress due to deadlines, demanding clients or intense and unproductive meetings. Understanding EQ and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations.

If you are a trainer, the content is all you need to run a one-day course on EQ. Comprehensive workbook and trainer notes allow you to fully understand the course and quickly prepare yourself for delivery. Course guidelines and reading references provide further guidance for the interested trainer who wants to master the subject before running the course. The EQ training course material is fully editable and you can easily customize the course to suit your own training needs and the time available.

  • Understand EQ as a tool to use in management of people and situations
  • Learn how to blend in EQ into daily coaching & counselling sessions
  • Manage one -self better in relations to interactions with people at work.
  • Develop an awareness of how EQ  can impact results at work
  • Content Based  / materials
  • Audio/ visual aids
  • Feedback / sharing

Executives, Assistant Managers, Managers and above