Emotional Intelligence For Better Performance


Intelligence (or IQ) is not enough to succeed in business today. More and more companies are recognizing the benefits of developing their staff in the area of Emotional Intelligence (EQ). Why? Because when we deal with people, we are dealing not only with their minds but also their feelings, and studies show that we gravitate towards people who make us feel good, who motivate us, and who make us want to strive for excellence. This is the essence of EQ.


Emotional intelligence brings out the best in you and the best in others. It results in positive emotions, initiative and innovation, improved performance, and personal and professional success. EQ is an indispensable tool for everyone.

  • Understand what Emotional Intelligence really is, and why everyone needs it.
  • Assess your own EI abilities
  • Increase self-awareness and develop a clear understanding of your strengths and weaknesses through emotional intelligence training
  • Learn strategies to help you manage counterproductive tendencies.
  • Deal effectively with conflict and difficult situations using EQ.
  • Provide positive feedback to others while maintaining good relationships.
  • Improve your sensitivity to corporate cultures and respond appropriately to workplace social cues.
  • Identify and apply the four key emotional skills to a broad variety of workplace situations.
  • Create an action plan for continued EI self-development.

Video Clips, Role-play, Activities & Activity Observation.


Non Executives, Executives, Assistant Managers, Managers and above.