OBJECTIVES
- Help participants gain an insight into emotional intelligence, what it is and how they can use it (Personal Mastery).
- Help participants recognize emotions in others, in order to respond proactively to the various work or life situations.
- Help participants understand their stressors at work and to identify possible coping mechanisms to these stressors.
- Help participants understand the consequences of behaviour and weigh decisions before action.
METHODOLOGY
Action-based activities, case studies, role-plays, videos, coaching and teaching sessions.
TARGET AUDIENCE
Assistant Managers, Managers, Senior Managers