Critical Creative & Innovation Thinking In Problem Solving: Decoding The Core Issue & Deciding What To Do


In this ever volatile and highly competitive information age, companies are striving towards achieving greater heights. In this kind of competitive environment, a typical company will be facing numerous problems where innovative solutions are not any more an option but a necessity. Nevertheless, most of the time the innovative solutions are directed towards the wrong root cause of the issue. What is the use of having an Albert Einstein to solve the problem, when the solution is directed to the wrong root cause?

The participant will learn how to use structured frameworks to generate fact-based hypotheses followed by data gathering and analysis to prove or disprove the hypothesis. The process of root cause analysis is done through testing the hypotheses with accurate information. The critical thinking is used to gauge the accuracy of the information, which will lead to the accurate root cause of the problem. In the process, the participant will also learn how to think in a structured way so as not to waste time and come up with valuable and innovative solution. This is a complete practical approach in solving real problem at workplace in this ever volatile and competitive business world.




  • Shifting paradigm from problem conscious to “Solution Conscious”.
  • Structuring facts rigidly and thinking with maximum clarity to identify core issues.
  • Defining the boundaries of the problem and breaking it down into its component elements to facilitate the initial hypothesis process.
  • Learn the advance questioning techniques
  • Learn how to use idea collection process to facilitate solutions
  • Learn how to use critical thinking to challenge assumptions and expand perceptions
  • Come to better conclusions and decisions more often
  • Learn how to find out what you don’t know—and solve the real problem
  • Decode and clarify the truth behind information.


This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. role plays, group work, case studies, discussion from individual’s experience.


Executives , Assistant Managers, Managers