- Learning key negotiation principles to effectively influence positive outcomes
- Developing ability to remove emotion from sensitive negotiations and motivate the other party towards a win-win outcome
- Learning to plan and pre-empt the recipient’s response when delivering sensitive messages
- Learning to successfully negotiate with difficult people in conflict environments
Teaching with practical hands on approach such as role plays, case studies, simulation, presentation, videos and commentary on other companies and industries.
Executives. Assistant Managers, Managers, Senior Managers