Critical And Creative Thinking Skills


In this ever volatile and highly competitive information age, companies are striving towards achieving greater heights. The challenge is heightened when the problem revolves around people and procedures. Most of the time when it comes to people related problems the conditions are heightened due to the volatility of emotions, difference in perceptions and also miscommunication. When it comes to procedure related problems the issue becomes more complicated due to the hidden root-cause and blind-spot on the real issue which results in creating a wrong solution.

Participant will learn how to use creative frameworks to generate fact-based hypotheses followed by data gathering and analysis to prove or disprove the hypothesis. Thereafter various tools are introduced in generating ideas to solve the problems. Finally various tools are introduced to assist in decision making. The effect of default behavior and how to handle all these forces is also introduced in this program.


  • Shifting paradigm from problem conscious to “Solution Conscious”.
  • To develop powerful thinking skills: analytical, creative and lateral thinking skills
  • Structuring facts rigidly and thinking with maximum clarity to identify core issues.
  • Learn how to accurately identify signs/symptoms of problems and isolate the problem area quickly.
  • Learn to generate ideas for solutions, evaluate solutions and plan and implement solutions.
  • Identify workplace problems clearly and specifically, and prepare a concise problem definition statement
  • Enhance their knowledge and experience in identifying the root causes of the problems, and propose suitable actions to irradiate the problem

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. role plays, group work, case studies, discussion from individual’s experience.


Executives, Assistant Managers, Managers